All Inclusive Proactive IT Support Plan
This plan includes technical support for all workstations and servers. We will monitor your server(s), network, and work stations. This 24/7 service will allow us to watch every aspect of your server and network to detect, report, and correct problems before they escalate into downtime, data loss, or expensive repair. Issues that we do find will be worked on as soon as possible and all work is included in your monthly fee (excluding software licenses, new equipment, and projects).
Areas we monitor for servers and network include:
- Server traffic and load
- Hardware integrity and reliability
- Storage space and availability
- Internal email system operation
- Back-up success and failures
- Anti-virus protection
- Spyware detection
- Uninterruptible Power Supply (UPS) monitoring
- Firewall operation
- Internet connection
- Hardware integrity and reliability
- Disk space and availability
- Anti-virus protection
- Spyware detection
- System performance
Proactive Server Support Plan
This plan includes technical support for your server(s) and network but not for workstations. This 24/7 service will allow us to watch every aspect of your server and network to detect, report, and correct problems before they escalate into downtime, data loss, or expensive repair. Issues that we do find will be worked on as soon as possible and all work is included in your monthly fee (excluding software licenses, new equipment, and projects).
Areas we monitor for servers and network include:- Server traffic and load
- Hardware integrity and reliability
- Storage space and availability
- Internal email system operation
- Back-up success and failures
- Anti-virus protection
- Spyware detection
- Uninterruptible Power Supply (UPS) monitoring
- Firewall operation
- Internet connection